Confidentiality Policy Purple Advisory Care

1. Purpose
The purpose of this policy is to ensure the confidentiality and privacy of all sensitive information regarding children, young people, adults and their families. We are committed to upholding the rights and dignity of the individuals we serve in compliance with the UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

2. Scope
This policy applies to all staff, volunteers, and contractors involved in providing services by Purple Advisory Care, as well as data collected through the Purple Advisory Care website.

3. Definition of Confidential Information
Confidential information includes, but is not limited to:

• Personal identification information (names, addresses, phone numbers)

• Medical and educational records

• Assessments, evaluations, and progress reports

• Family circumstances and history

• Any information shared in the context of service provision

4. Data Collection on the Purple Advisory Care Website
We collect personal data through the Purple Advisory Care website to enhance our services and communication. The types of data collected may include:

• Contact details (name, email address, phone number)

• Feedback and inquiries submitted through forms

• Cookies and usage data (to improve website functionality and user experience)

5. Principles of Confidentiality

• Respect for Privacy: We respect the privacy of children and families, ensuring that personal information is collected, used, and disclosed only with informed consent.

• Informed Consent: Prior to collecting any confidential information, we will inform families about the purpose of the collection and obtain their explicit consent, in line with GDPR principles.

• Need-to-Know Basis: Confidential information will only be shared among staff on a need-to-know basis to provide effective services.

6. Safeguarding Information

• Secure Storage: All confidential records will be stored securely, either in locked cabinets or password-protected electronic systems.

• Restricted Access: Access to confidential information will be limited to authorised personnel only.

• Training: All staff will receive training on confidentiality practices, data protection, and the importance of protecting sensitive information. All staff with have an Enhanced DBS, complete OSCB Safeguarding and prevent training. All staff will read and confirm to understand the latest version of KCSIE (Keep children safe in Education)

7. Disclosure of Information
Confidential information may be disclosed without consent only in the following circumstances:

• To comply with legal obligations, including safeguarding children under the Children Act 1989 and the Children Act 2004.

• To protect the safety of the child or others.

• In cases of suspected abuse or neglect, as required by law.

8. Family Rights
Families have the right to:

• Access their child’s records and request corrections, as per the rights outlined in GDPR.

• Be informed about how their information is used and shared.

• Withdraw consent for information sharing at any time, within the limits of applicable laws.

9. Policy Review
This confidentiality policy will be reviewed annually and updated as necessary to ensure compliance with legal requirements and best practices.

10. Contact Information
For questions or concerns regarding this confidentiality policy, contact Info@purpleadvisorycare.co.uk